Quality Management Questions Assignment Example | Topics and Well Written Essays - 1750 words

Quality Management Questions - Assignment Example An organization should understand that quality involves meeting and exceeding dynamic needs of all the groups. For example, the needs of consumers may be met by providing goods and services that are in line with customer’s needs and wants. On the contrary, the needs of external customers may be met by carrying out comprehensive marketing research to identify the specific needs of external customers and look for ways of meeting those needs better. Additionally, the needs of internal customers may be met and exceeded by obtaining feedback from the internal customers and applying the feedback obtained to carry out necessary continuous improvements (Evans & Lindsay, 2011). Edward Deming put forth the fourteen principles of effective quality management. Among the four major Deming philosophies that may be applied to improve learning and performance in the classroom, including the use of training on the job to ensuring that there is continuous improvement throughout the learning process, creation of constant of purpose, education implementation, and self-improvement. The philosophy of training on the job may be employed in the academic environment to ensure that learning and classroom performance has been improved. Learners should be equipped with the foundation knowledge to prepare them for intermediate and advanced areas of knowledge. Further learners should be allowed to form teamwork so that they can learn from each other. For example, learners may be given an opportunity to interact and discuss issues that they had learned in the classroom so that they can help each other to understand concepts that they didn't capture well in the classroom (Blanken ship & Peter, 1999). The second philosophy involves continuous improvement. This philosophy may be employed to improve performance through utilization of various tools in evaluating performance to determine whether there are some improvements.  

AFRICAN HISTORY Essay Example | Topics and Well Written Essays - 2250 words

AFRICAN HISTORY - Essay Example This is because very little or no impact could be witnessed in their lives due to colonialism. Colonialism however continued to grow and intensify prompting the reaction of Africans in the regions mentioned and a few other regions. The period during which there was stiff resistance to colonial rule by Africans was known as the Scramble for Africa (Mentan 303). Despite the struggle, colonialist however managed to intensify their administration. In 1914, when the First World War broke out, most parts of Africa apart from Ethiopia and Liberia had been colonized (Mentan 303). The colonial administration had been able to deal with the resistance of Indigenous Africans. The war played a major role in institutionalizing colonial administration. This can be seen from the fact that by the end of the war, the entire African continent had been successfully colonized. By this time, all efforts by Africa to resist colonial administration had been defeated by the European colonialists. In addition, there were substantial changes in the pattern of colonial administration. In 1914 for example, Northern and Southern Nigeria British Protectorates were amalgamated (â€Å"First World War,† devhub.com). Italian Libya got an addition of a large region of western Egypt, Italy took part of Sudan, and parts of Ivory Coast, Sudan and Niger came to be under French rule (â€Å"First World War,† devhub.com). After the First World War, the people of Africa remained quiet over the issue. Although they decided not to oppose colonialism they were overall not happy with the colonial administration. In conclusion, the First World War played a major role in institutionalizing colonial administration in Africa. This is because although most Indigenous Africans opposed it, they were all defeated by the European colonialists during the war. The Second World War had profound effects upon Africans struggle for Independence and the European leadership in